Contact the Korea creator team
Use the contact form on this page for questions before you apply. Once you have applied, message us in the creator portal, where your application, agreement and itinerary live, so everything stays in one thread. Paid campaigns and commissioned content go through Explera's separate brand-collaboration team (choose "Partnership or brand collaboration" on the contact form), not this programme.
How do I contact the Korea creator team?
Use the contact form on this page. There is no public email address: questions come in through the form before you apply and through portal messages after, so nothing gets lost between inboxes.
What should I include in my message?
- Your main channel and your blog or website.
- The dates or season you have in mind.
- Which places in Korea you want to film, and why.
- Your question, as specifically as you can put it.
Where do I track my application?
In the creator portal. After you apply you receive a link to claim your account, and every request, document and message appears there.
What can the team not help with?
We cannot book flights or advise on visas, K-ETA or insurance. Check entry rules with official sources such as the K-ETA website and your own government's travel advice. There are no paid rates to discuss either: this programme hosts creators in kind and never pays cash fees.
Should I message us or apply?
If you already know when you want to travel and meet the requirements on the programme page, apply rather than writing first. The application gives us what we need to answer, and you can still ask questions in the portal afterwards.
What about paid campaigns?
Paid campaigns and commissioned content go through Explera's separate brand-collaboration team (choose "Partnership or brand collaboration" on the contact form), not this programme. Many questions are already answered in the FAQ; if you are ready, go straight to the application.
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